ajili Terms and Conditions

The ajili platform is available exclusively to members who are at least 21 years of age and who are physically located in the Philippines at the time of use. By creating an account, you confirm that you meet the age and location requirements set out in these terms. Each member may register only one account; operating multiple accounts under the same identity is not permitted and may result in account suspension. You are responsible for providing accurate and complete information during registration, and for keeping that information up to date. ajili reserves the right to request identity verification documents at any point to confirm that the information provided matches the account holder's actual identity. Failure to complete a verification request within a reasonable timeframe may result in access restrictions being applied to the affected account.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any two-factor authentication codes. ajili will not be held liable for any losses arising from unauthorised access to your account caused by your failure to keep your credentials secure. You must notify our support team immediately if you believe your account has been accessed without your authorisation, using the contact details provided in the footer of this page. Do not share your account with any other person, and do not allow others to place bets or make transactions on your behalf. Any activity carried out using your account credentials will be treated as your own, regardless of who actually performed the action. We recommend using a strong, unique password that is not used for any other online service.

All financial transactions on the ajili platform are conducted in Philippine pesos (PHP). Members may deposit funds using the payment methods listed in the platform at the time of transaction, which may vary and are subject to change without prior notice. Minimum and maximum deposit and withdrawal amounts apply and are displayed within the payments section of your account. Withdrawal requests are processed within the timeframes stated in the FAQ, and processing times may vary depending on the payment method selected. ajili reserves the right to request supporting documentation before processing withdrawal requests, particularly where the transaction amount is above a certain threshold or where identity verification has not yet been completed. Funds depositedinto your account may only be used for the purposes permitted under these terms and may not be transferred to third parties or used in a manner inconsistent with the platform's intended entertainment use.

Promotional offers and bonuses available through the Rewards page are subject to specific terms that are stated alongside each offer at the time it is made available. Bonuses are credited to eligible accounts only and may require a minimum qualifying deposit or other conditions to be met before they are activated. Wagering requirements, where applicable, must be satisfied before any bonus-derived funds can be withdrawn as cash. ajili reserves the right to modify, suspend, or withdraw any promotional offer at any time, and will endeavour to communicate such changes to affected members where reasonably practicable. Attempting to abuse bonus offers — including through the use of multiple accounts, irregular betting patterns, or coordinated activity with other members — may result in the forfeiture of bonus funds and the suspension of the account involved. All decisions made by ajili regarding bonus eligibility and compliance are final.

All bets placed on the ajili platform are subject to the specific rules applicable to the market or game in question, which are displayed at the point of placing the bet. Once a bet has been confirmed, it cannot be cancelled or amended by the member, except where the platform explicitly permits it under specific circumstances such as a bet-builder error or a technical fault. ajili reserves the right to void bets where there is evidence of a data feed error, a pricing mistake, or any other technical issue that materially affected the odds or outcome at the time of placement. Members are expected to use the betting and gaming features in good faith and in accordance with the spirit of fair play; any attempt to exploit technical vulnerabilities or use automated betting tools is strictly prohibited. Results of live casino games and slots are determined by certified random number generation systems, and ajili does not influence or manipulate game outcomes in any way. Disputes relating to bet settlements must be raised with our support team within 30 days of the relevant event or game result.

ajili is committed to promoting responsible entertainment, and members are expected to engage with the platform in a way that is consistent with healthy, recreational use. Tools for setting deposit limits, session time reminders, and self-exclusion are available to all registered members through the platform, and full details are provided on the Responsible Gaming page. Members who wish to self-exclude must contact our support team directly, and self-exclusion requests will be processed promptly once received. During any active self-exclusion period, it is the member's responsibility not to attempt to circumvent the restriction by registering a new account or using another person's account. If you feel that your use of the platform is causing harm to yourself or others, we strongly encourage you to seek support from an appropriate organisation in the Philippines before continuing to use the service. ajili reserves the right to apply protective restrictions to an account where there is reasonable cause to believe that continued use may be harmful to the member.

Members must not use the ajili platform for any unlawful purpose, including but not limited to money laundering, fraud, identity theft, or any activity that violates applicable Philippine law. The use of automated scripts, bots, data-scraping tools, or any software designed to gain an unfair advantage over other members or the platform is strictly prohibited and will result in immediate account termination. Members must not engage in collusion, match-fixing, or any form of coordinated activity intended to manipulate the outcome of a bet or game. Sharing, selling, or transferring account access to another person is not permitted under any circumstances. ajili reserves the right to terminate any account and withhold funds where there is reasonable evidence of prohibited activity, pending investigation. Any attempt to harass, threaten, or abuse our support staff or other members through platform communications will be treated as a serious breach of these terms.

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of the overall agreement between you and ajili when you register an account. By accepting these terms, you also acknowledge and accept the Privacy Policy in its current form. ajili reserves the right to update these Terms and Conditions at any time, and continued use of the platform following the publication of updated terms constitutes acceptance of the revised document. Members will be notified of material changes where reasonably practicable, but it is your responsibility to review these terms periodically to ensure you remain aware of the rules that govern your use of the platform. The platform itself, including available features, payment methods, game content, and promotional offers, may change at any time without prior notice. If you do not agree with any update to these terms, you should cease using the platform and contact our support team to discuss the closure of your account.